- I’m a Return and Refund policy. I’m a great place to let your customers know what to do in case they are dissatisfied with their purchase. Having a straightforward refund or exchange policy is a great way to build trust and reassure your customers that they can buy with confidence.
Please Read Carefully:
After checkout, once the order is confirmed we will send you a notification as soon as the item is shipped with tracking, if available.
Please typically allow 3-5 business days for order processing & fulfillment.
Please typically allow 10-21 Business Days for Order Delivery
Due to the high demand for items, orders will be fulfilled in the order they are received, and therefore may sell out before a certain item is processed.
Shipping times vary globaly. All times below are estimates:
USA/AUSTRALIA/NEWZEALAND: 1-3 weeks (approx. 10-20 business days)
CANADA: 2-3 weeks (approx. 10-24 business days)
EUROPE: 2-3 weeks (approx. 14-28 business days)
UK: 3-4 weeks
Other: Location dependent
Please note that we do not have control over shipping times or delays. If you have questions about your delivery status, please do not hesistate to Track Your Package or Contact Us.
Please note that we do not have control over shipping delays. Possible reasons for delay include:
1. The parcel is awaiting customs inspection in your home country
2. The parcel is awaiting space availability on the shipping aircraft.
3. Parcel simply needs time to go through the system - some cities take longer to process items than others
DELIVERY & TRACKING
DISHY BAE processes ordeers on week days (Monday-Friday, excluding holidays). Although most items purchased will be processed within 3-5 business days of the order, it can take up to maximum of 7 days. Once your order is fullfilled, you will receive an e-mail confirmation with tracking information ( if applicable ) once your order has shipped please allow 10-21 business days for delivery of your order.
Please Note: Tracking Numbers are NOT mandatory and instead are provided as a courtesy to our customers.
RETURNS & REFUNDS
DISHY BAE offers returns, exchanges, and refunds on a case by case basis.
DISHY BAE is not responsible for destination country tax and/or duty charge if incurred. Buyer will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country, prior to ordering.
Please note: Delivery estimates do not include delays caused by customs.
All orders are processed in USD at the most current exchange rate.
Some of our orders may be shipped separately. If you have ordered multiple items and have not received all the items withing the allowable timeframe; please do not email us. Your remaining items are on their way. Please allow the shipping times above to receive your order.
If an error such as an incomplete address is made during the input of your order in the checkout process, Dishy Bae has the right to charge a $4.00 fee for all U.S orders and $10.00 fee fo all international orders in the circumstance of a parcel requiring to be re-shipped.
CANADA POST STRIKE
In the event of a Canada Post Strike, all canadian orders will be processed awaiting fulfillment when the shipping option becomes available. If you place an order with a Canadian Shipping Address, our support team will contact you via email for further instructions. Please note, all wait times and delays occurred as a result of the Canada Post Strike do not fall within the allowable timeline outlined above in our shipping times.
CHINESE NEW YEAR
Please note, due to the Chinese New Year all orders placed on after January 25th will be processed, however will not begin shipping until February 15th. This may cause delays for your order, if youhave any questions, please contact us.
Please note: We are not responsible for any lost, stolen or damaged shipments. all shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier. Dishy Bae will not be held responsible for delivery times estimated by any third party services used.